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Privacy Policy

We, at Grand Barsha, keep your privacy and data confidential and also inform our customers about the data we’re collecting and how we are using it. Your interaction with us physically or through our website is considered as consent to share your public information with us as per our privacy policy. This collection of data is necessary for us to serve you better with a commitment to keeping it secure and safe.

The data collection is aimed to know your interests and customize results for you. To know about why and what do we collect, read this complete privacy policy.

What data do we collect:

The data mainly consists of how do you use our website. It is collected through cookies, web beacons, and log information. This information helps us upgrade the website accordingly. To know about the data we fetch, have a look here:

Cookies are the small files that store the string of text stored on your devices. These cookies benefit us in optimizing your interaction with our website, identify your interests and show you precise results as per your interest.

Web beacons are also collected along with cookies and are utilized to monitor our customer’s interaction with our website. For instance, it stores the number of visits of the customer, unique visitors count, how long the users interact with the website, what products they like, etc. This information helps us determine the web traffic and similar impressions.

The Log information includes the details of devices visiting our site. Such as the operating system, browser details, website request, date & time, etc. The IP address of the device is used to track customer’s movement, administer the website, trends analysis and gather demographic data. We do not derive any personally identifiable data through the IP address.

The data is collected when you register with us online or in physical stores, during web browsing, online orders, or using our mobile application, building any sort of relation through coupons, newsletters online or offline, and your responses to our surveys, participation in our promotional activities, competitions or reviewing products and services on our website. The type of information we collect is as following:

  • Personal information such as first and last name, email address, phone number, zip codes, addresses, etc.
  • Customer’s demographics including their interests, gender, age, occupation, education, etc.
  • Customer’s interests and engagements, reviews, and opinions are given for various products and features of our website.
  • Customer’s visited pages, links, viewed items, items added to wishlist and bag, number of times a page visited, parallel opened websites, etc.

Using the collected information:

The collected data may be used for the following purposes:

In-house usage:

  • Personal information such as first and last name, email address, phone number, zip codes, addresses, etc.
  • Customer’s demographics including their interests, gender, age, occupation, education, etc.
  • Customer’s interests and engagements, reviews, and opinions are given for various products and features of our website.
  • Customer’s visited pages, links, viewed items, items added to wishlist and bag, number of times a page visited, parallel opened websites, etc.

Digital marketing:

  • Using information to update our clients about our campaigns, promotions, new upgrades in the website, policies, or surveys.
  • To market new products, vendors, features, and offers.
  • Email and SMS marketing including auto-generated and customized messages about campaigns, queries, offers, etc.
  • To manage and provide coupons, receipts, newsletters, notifications, etc.
  • To answer customer’s queries and requests, interacting with customers through calls, SMS, social media forums, or face to face.

Third-party involvement:

We only share our customer’s data with our partners and trustworthy third-party organizations. These organizations may include courier companies to deliver goods, our vendors to dispatch products, and any other partner company if applicable. Our company does not sell, purchase or leak any of our customer’s private data to any outside parties or websites.

The data could be provided under special circumstances involving law enforcement agencies, court or legal authorities, etc. For any such case, this privacy policy beholds the customer’s complete consent as he agrees to our terms and conditions. Other than any of these circumstances, we protect our customer’s data to our extreme discretion.

Social Media policies:

We use social media forums to interact with our customers, promote our products and business, and build engagement with our customers. For that, we keep the record of our followers, page and posts likes, comments, shares, reach, etc. This database helps us improve our services as per our customer’s demands.

However, Grand Barsha does not hold any responsibility for any third-party posting or tagging on our social media platforms. Along with that, the information of the users collected by the platforms, such as Facebook, Instagram, Twitter, or any other, is not our responsibility. They collect data about your interests and picks to direct related posts to your timelines. Your interaction with Grand Barsha will also make you a target for similar pages’ campaigns and suggestions.

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